Currently we do not offer this service due to the demand on our stock.

Once a sale has been processed it may not be possible to amend your order. However please contact us as soon as possible on orders@karenmillenrotates.com should you have a problem and we would be happy to accommodate your request where possible.

You can rent an item for 14 days at a time for the listed rental fee. If you wish to rent an item for a longer period, before or after the item has been rented, please contact orders@karenmillenrotates.com and they will confirm availability.

Yes, you can cancel an order right up until the point of dispatch. Please contact our Karen Millen Rotates Customer Services at orders@karenmillenrotates.com team who can assist.

Please contact our Karen Millen Rotates Customer Service team at orders@karenmillenrotates.com for any refund claims. Please allow up to 7 days from when the return is received to have your refund processed.

Please allow up to 7 days from when the return is received to have your refund processed.

Yes, absolutely. If you love it, you can buy it. Please email Karen Millen Rotates Customer Services on orders@karenmillenrotates.com who will be happy to help.

Unfortunately this is not a service we can currently guarantee. However, if you would like to email us on orders@karenmillenrotates.com we will do our best to accommodate your request.

You can track your return status via DPD's tracking site to see whether it has been received by our warehouse. As soon as your rental has been received and processed you will receive notification from the relevant payment provider (PayPal, Stripe) with an email receipt of the refund.